Description

Feedback Genius is an automated customer feedback and reputation management software application. It helps businesses to easily craft and send automated messages to customers via email, SMS, and social media after they have made a purchase. It also provides powerful analytics and data reporting to help businesses better understand their customers’ purchasing habits. With Feedback Genius, businesses can monitor their customer feedback and ratings to get an overall understanding of customer sentiment, uncover any potential problems and act quickly to resolve them. By responding quickly to customer feedback, businesses can improve customer loyalty and satisfaction, resulting in increased sales. This app also offers helpful features such as automated thank you messages, scheduled messages, and customizable templates to create campaigns that are tailored to the needs of the business.

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