Description

Delighted is an online customer feedback platform used by businesses to collect and analyze customer feedback. It allows businesses to create surveys and polls to quickly understand how customers feel about their products, services, or experiences. The platform offers customer feedback solutions such as Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) surveys, branded surveys, customer experience (CX) surveys, and customer journey (CJ) surveys. It also provides powerful analytics to understand customer sentiment and track trends over time. Delighted is designed to be an easy-to-use, self-service platform that helps businesses collect and act on customer feedback.

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