BSG (Business Social Graph) is a cloud-based application that helps businesses to easily manage their external relationships. It provides users with the ability to track, monitor, and analyze their interactions with external stakeholders, such as customers, partners, and vendors. BSG provides users with a comprehensive dashboard to review their external relationships and better understand their customer base. The application helps businesses to gain insights on their customer's preferences and optimize their customer service and outreach efforts. Additionally, BSG provides users with the ability to manage their contact lists, track their communications with external stakeholders, and monitor customer feedback. It also offers a range of advanced features such as sentiment analysis, customer segmentation, and data visualization.
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