A ChatBot is an artificial intelligence-based application that enables businesses to interact and communicate with their customers in a natural and conversational way. This technology is used to automate customer service, automate marketing, and provide customer support. ChatBots are designed to understand customer queries, provide relevant answers, and perform tasks such as order processing, payment and refunds. They can also be used for gathering customer feedback, providing personalized experiences, and interacting with customers in real-time. ChatBots can be integrated with existing customer relationship management (CRM) systems, allowing businesses to offer a more streamlined customer experience. This technology is becoming increasingly popular as businesses look for ways to improve their customer service, reduce costs, and increase customer satisfaction.
Bottr.me
Botpress
Init.ai
Microsoft Bot Framework
Meya.ai
Recast.AI
B2Chat
Message.io
Floatbot
Bottr
Knowledge Bot
Voyant
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