The Better Business Bureau (BBB) is a non-profit organization that provides consumers with resources to help them identify, assess, and resolve issues they may have with businesses. The BBB has been in operation since 1912 and currently has more than 370,000 member businesses in the United States and Canada. The BBB offers a variety of services to consumers including a complaint resolution service, an online searchable database of businesses, reviews of businesses, and tips for consumers on how to spot scams. The BBB also provides businesses with services such as a dispute resolution service, a business accreditation program, marketing and advertising services, and access to an extensive network of business resources. The BBB app (available for iOS and Android) allows users to look up businesses and submit complaints, as well as access educational resources and get tips on how to avoid scams.
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